The initial launch of the Nusuk Hajj Portal is for prospective pilgrims to register their interests for Hajj. Registering on the platform does not mean that you will be accepted for Hajj. Packages and payment options will be made available later.
Your Nusuk Hajj account should remain active. We recommend logging in regularly to ensure you can access your profile and review any updates.
At this stage, no further action is required unless you have renewed or changed your passport since your last application. In that case, you will need to upload a copy of your new passport.
Please note that verified documents from previous years may be reset, and you may be required to upload your documents again and complete the verification process before proceeding.
If you have any remaining funds in your eWallet from previous years, these should become visible once your profile has been successfully verified.
Passport Validity
Ensure that all passports have at least 6 months validity from the estimated return date from Hajj. Passports not meeting this requirement may result in delays or rejection.
Smartphone & Email Requirement
All group members (where applicable) must have access to a smartphone and a unique email address to complete the Nusuk Hajj registration and receive essential updates.
Using Subaddressing for Companions Without Email
For companions who do not have an email address, you may use email subaddressing (e.g., youremail+companion1@example.com)—a feature supported by most major email providers.
➤ Important: If using this method, set up and test each subaddress before submitting any details to Nusuk Hajj.
Avoid Using Work Emails or Phones
Do not use work-provided email addresses or phone numbers for any part of the registration process. Personal contact details ensure uninterrupted communication and account access.
Have digital copies of (dimension are listed in “Registration“):
(1) Your Passport
(2) Passport Photo
(3) Residency Permit – if applicable (see guidance on file dimension and file size for each item here)
